The message was sent into a group chat with more than 70 moderators, who are responsible for looking at content mostly from Europe, the Middle East and Africa. The advice from the TikTok quality analyst was that if the account bio said it was managed by parents then moderators could allow the account to stay on the platform. The internal communication sent in the autumn involved a quality analyst – someone who is responsible for any queries related to moderating video queues – who was asked by a moderator whether they should ban the user’s account.
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